We understand the concern and uncertainty you may be experiencing surrounding the Coronavirus Disease (COVID-19). The health and safety of our community—our employees, customers, and partners—is our top priority.
At times like this, communication is key. Therefore, I’m writing to you all today, sharing what we’re doing in response to this public health crisis and how we're aiming to ensure that your experience with us is minimally impacted during this time.
In regards to our Global Supply Chain Operations, we transparently rely heavily on the working climate over sea. Thus, here are some things to know:
Customers that are impacted by any delays will be informed. If you are not notified, then you can rest assured that your order is not impacted. We aim to be transparent and proactive during this time.
Our leadership team will continue to closely monitor the situation and follow the guidance of public health experts. We will also continue to monitor shipping operations with USPS, FedEx, DHL, and UPS.